Support

We're here to help.

tendo is an AI athletic coaching assistant available on WhatsApp, Telegram, and Messenger. If you have a question, run into an issue, or need help with your account, reach out and we'll get back to you as soon as possible.

Contact us

For any questions, issues, or account requests — including data deletion — send us an email:

Common questions

How do I delete my account?

Send the command /delete to the tendo bot in any of the supported apps, or email admin@shelta.dk. Your data will be permanently removed within 30 days.

How do I connect or disconnect Strava?

To connect Strava, send /connect to the tendo bot. To disconnect, go to your Strava settings and revoke access for tendo under "My Apps".

How do I change my training plan?

Just tell the tendo coach what you'd like to change. For example: "Make my long run shorter" or "I missed this week — adjust the plan." The AI will update your plan accordingly.

How do I set up or change reminders?

Send /reminders to the bot to see your current reminder settings, or just tell the coach — for example: "Send me a daily reminder at 7am".